Lead Waiter at Luxury Hotel (Staff Accommodation)

Caterpeople; Ripon; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

Staff Accommodation

Job summary

Head Waiter/Waitress at a luxury hotel in Ripon is seeking an experienced front-of-house leader to uphold the highest service standards. You will be assisting the restaurant manager with the operating of the fine dining restaurant and ensuring guests enjoy a premium experience.

You will meet and greet guests, manage reservations, lead and inspire staff, and handle cash, payments, and banking while ensuring smooth rotas and staffing levels.

Qualifications

• Experience in a management role within a fine dining restaurant.
• Strong written and oral communication skills.
• PC literate with Outlook, Excel and Word proficiency.

Responsibilities

• Assist the restaurant manager with operating the fine dining restaurant and guest experience.
• Meet and greet customers, manage reservations, lead and inspire staff.
• Count cash, reconcile payments and banking; manage rotas/staffing levels.
• Ensure customers receive impeccable service and maintain professional standards.

Skills

Head Waiter experience

Team leadership

Customer service excellence

Communication skills

Tools

Outlook

Excel

Word

Job description

Head Waiter/Waitress at a luxury hotel in Ripon is seeking an experienced front-of-house leader to uphold the highest service standards. You will be assisting the restaurant manager with the operating of the fine dining restaurant and ensuring guests enjoy a premium experience.

You will meet and greet guests, manage reservations, lead and inspire staff, and handle cash, payments, and banking while ensuring smooth rotas and staffing levels.