Luxury Hotel Receptionist Flexible Hours & 100% Tips

Scotsman Hospitality; Aberdeen City; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

TRONC tips

Wagestream pay as you earn

30% off food and cinema tickets

Hotel and Apartment discounts

Scotsman Perks Portal

Staff meals on duty

Flexible working opportunities

Scotsman Steps training programme

Job summary

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with venues across Scotland, including hotels. The Scotsman is a luxury hotel renowned for its elegant features and iconic setting.

We invite applications for a Hotel Receptionist to join our team and help deliver outstanding guest experiences. Join The Scotsman Group and enjoy benefits like staff meals, flexible working opportunities, and career development through our training programmes.

Qualifications

• Experience in a similar role is desirable.
• Availability to work shifts, including evenings and weekends.
• Strong customer service and communication skills are essential.

Responsibilities

• Report to the General Manager and collaborate with all departments to ensure guest satisfaction.
• Ensure accurate data input into the booking system and settle accounts as required.
• Handle guest enquiries and complaints professionally.
• Maintain correct cash, charges, float, and till procedures in line with policy.

Skills

Teamwork

Flexible attitude

Tools

Opera booking system

Job description

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with venues across Scotland, including hotels. The Scotsman is a luxury hotel renowned for its elegant features and iconic setting.

We invite applications for a Hotel Receptionist to join our team and help deliver outstanding guest experiences. Join The Scotsman Group and enjoy benefits like staff meals, flexible working opportunities, and career development through our training programmes.