Guest Experience Floor Staff | Flexible Hours & Perks

Scotsman Hospitality; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

TRONC tips

Wagestream

Discounts on food & cinema tickets

Hotel and apartment discounts

Perks portal

Staff meals on duty

Flexible working

Training via Scotsman Steps

Job summary

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. We are looking for experienced and talented Floor Staff to join our fantastic venue.

Welcome guests, handle enquiries, and provide information about our venues, services and events. Flexible working and staff perks are available, including tips and Wagestream pay options, with career development opportunities through

Qualifications

• Minimum of one year’s experience in a similar customer facing role.

Responsibilities

• Welcome guests to our venues.
• Deal with guest enquiries.
• Provide guests with information about the venue, the venue’s services and relevant venue events.
• Accompany guests to their event, room, reserved area or booth.

Skills

Customer service

Organisation

Guest handling

Job description

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more. We are looking for experienced and talented Floor Staff to join our fantastic venue.

Welcome guests, handle enquiries, and provide information about our venues, services and events. Flexible working and staff perks are available, including tips and Wagestream pay options, with career development opportunities through