Guest Experience Host - Flexible Floor Service

Scotsman; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Tips fully kept

Wagestream

Food & cinema discounts

Hotel/apartment discounts

Perks portal access

Staff meals on duty

Flexible working

Scotsman Steps training

Job summary

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with over 40 venues across Scotland. We are looking for experienced Floor Staff to join our fantastic venues, delivering outstanding guest experiences.

As part of Scotsman Hospitality, you will enjoy benefits such as tips kept fully, Wagestream access, food and cinema discounts, hotel options, perks portal, staff meals, flexible working, and career development through our training programme.

Qualifications

• Excellent customer service skills.
• Excellent organisational skills.
• Minimum of one year's experience in a similar customer facing role.

Responsibilities

• Welcome guests to our venues.
• Deal with guest enquiries.
• Provide guests with information about the venue, the venue’s services and relevant venue events.
• Accompany guests to their event, room, reserved area or booth.

Skills

Excellent customer service

Excellent organisational skills

1+ years in customer facing role

Job description

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with over 40 venues across Scotland. We are looking for experienced Floor Staff to join our fantastic venues, delivering outstanding guest experiences.

As part of Scotsman Hospitality, you will enjoy benefits such as tips kept fully, Wagestream access, food and cinema discounts, hotel options, perks portal, staff meals, flexible working, and career development through our training programme.