Lux Hotel Receptionist: Flexible Hours & 100% Tips

Scotsman Hospitality; City of Edinburgh; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

TRONC tips – keep 100% of tips

Wagestream – access earned pay

Restaurant and cinema discounts

Staff meals on duty

Flexible working opportunities

Career development through Scotsman‑St

Résumé du poste

Scotsman Hospitality is seeking an experienced Hotel Receptionist for a luxury Edinburgh venue. You will greet guests, manage bookings, and coordinate with multiple departments to ensure a superb guest experience.

The role requires a friendly, proactive team player with availability for evenings and weekends. Knowledge of Opera or similar booking systems is desirable and training will be provided for site-specific processes.

Qualifications

• Experience in a similar guest-facing role.
• Positive, proactive attitude and ability to work well with others.
• Willingness to work shifts, including evenings and weekends.
• Experience with Opera or similar booking software is desirable.

Responsabilités

• Report to the General Manager and collaborate with all departments to ensure guest satisfaction.
• Accurate data input into the booking system and manage charges as required.
• Handle guest enquiries and complaints in a professional manner.
• Ensure cash, float and till procedures are accurate and compliant with policy.

Connaissances

Experience in similar role

Can-do attitude

Team player

Shift work

Outils

Opera booking system

Description du poste

Scotsman Hospitality is seeking an experienced Hotel Receptionist for a luxury Edinburgh venue. You will greet guests, manage bookings, and coordinate with multiple departments to ensure a superb guest experience.

The role requires a friendly, proactive team player with availability for evenings and weekends. Knowledge of Opera or similar booking systems is desirable and training will be provided for site-specific processes.