Luxury Hotel Porter & Guest Services Concierge

Grantley Hall Group Limited; Ripon; On-site; GBP 22,376 - 27,349; Full time

Benefits offered by this job

31 days holiday increasing to 33 days with service

Discounted hotel stays with Pride of Britain hotels

50% off food and 20% off beverage

Team appreciation and wellbeing activities

Refer a Friend Scheme with bonuses up to £1000

Job summary

Grantley Hall Group Limited in Ripon is seeking an enthusiastic hospitality professional to ensure every guest has an excellent experience. Responsibilities include assisting with luggage, maintaining the hotel's standards, and engaging with guests regularly.

The ideal candidate will be detail-oriented, passionate about hospitality, and possess excellent communication skills. The position offers benefits including a monthly service charge, discounted accommodations, and opportunities for development.

Qualifications

• Hands on approach to work, always being productive.
• Ability to meet deadlines and work under pressure.
• Motivated to go the extra mile for guests and colleagues.

Responsibilities

• Ensure guests have an excellent and memorable welcome.
• Assist guests with luggage and timely delivery to rooms.
• Maintain cleanliness and safety standards set by management.
• Engage with guests to ensure their needs are met.

Skills

Passionate about hospitality

Detail oriented and drives standards

Excellent communication skills

Full driving license

Job description

Grantley Hall Group Limited in Ripon is seeking an enthusiastic hospitality professional to ensure every guest has an excellent experience. Responsibilities include assisting with luggage, maintaining the hotel's standards, and engaging with guests regularly.

The ideal candidate will be detail-oriented, passionate about hospitality, and possess excellent communication skills. The position offers benefits including a monthly service charge, discounted accommodations, and opportunities for development.