Luxury Hotel Porter: Guest Care & Growth Perks

Seaham Hall; North East; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Great team support

Training & development

Progression opportunities

Competitive salary

Holidays

Free parking

Incentives & rewards

Job summary

Seaham Hall in County Durham is seeking a part-time Porter to join our luxury hotel team. You will assist guests on arrival, help with luggage, and support the reception and housekeeping teams to maintain the 5-star standard.

The role requires weekend and bank holiday availability, transport, and a customer-focused approach. We offer competitive pay, staff benefits, training, and opportunities to grow within our expanding property.

Qualifications

• Minimum 1 year hospitality experience.
• Must be over 25 for insurance purposes.
• Excellent customer service and communication skills.
• Attention to detail to deliver 5-star service.
• Computer literate and proficient with Microsoft systems.

Responsibilities

• Provide quality customer care for guests on arrival.
• Assist with guest luggage and movement of vehicles as needed.
• Work with reception and other teams to maintain hotel standards.

Skills

Hospitality experience

Customer service

Team player

Communication skills

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

Seaham Hall in County Durham is seeking a part-time Porter to join our luxury hotel team. You will assist guests on arrival, help with luggage, and support the reception and housekeeping teams to maintain the 5-star standard.

The role requires weekend and bank holiday availability, transport, and a customer-focused approach. We offer competitive pay, staff benefits, training, and opportunities to grow within our expanding property.