Luxury Hotel Operations Leader | Growth & Guest Experience

Harbour Hotel Guildford; Guildford; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Progression opportunities

Career pathways

Competitive salary

Internal promotions

Hotel stay discounts

Discount platform

Employee Assistance Program

Meals included

Job summary

Harbour Hotels in Guildford is seeking an Operations Manager to act as the strategic business leader for the hotel, delivering strategies and providing exemplary leadership to ensure targets are met while championing people. You will deputise for the General Manager and be passionate about hospitality with a keen eye for detail.

Previous experience in a 5-star environment is desirable, with opportunities for progression and the chance to influence multiple properties within the Harbour Hotels

Qualifications

• Strategic thinker capable of guiding hotel operations toward profitability and guest satisfaction.
• Demonstrated leadership and the ability to inspire teams in a luxury hospitality setting.
• Experience in or exposure to 5-star environment desirable.

Responsibilities

• Deliver strategies to meet targets and drive guest satisfaction.
• Provide exemplary leadership and support to the General Manager, deputising when required.
• Drive commercial viability and operational excellence across hotel functions.

Skills

Leadership

Attention to detail

5-star experience

Job description

Harbour Hotels in Guildford is seeking an Operations Manager to act as the strategic business leader for the hotel, delivering strategies and providing exemplary leadership to ensure targets are met while championing people. You will deputise for the General Manager and be passionate about hospitality with a keen eye for detail.

Previous experience in a 5-star environment is desirable, with opportunities for progression and the chance to influence multiple properties within the Harbour Hotels