Luxury Hospitality Lead - Beverages & VIP Experiences

Bicester Village; Bicester; Sur place; GBP 70 000 - 100 000; Plein temps

Résumé du poste

Bicester Village is seeking a Senior Hospitality Manager to lead luxury beverage and VIP experiences at La Maison, our premium space. You will curate seasonal beverage menus, oversee stock, and build a high-performing team that delivers personalised, effortless service to our most exclusive guests.

The role demands extensive luxury hospitality leadership, strong interpersonal skills with warmth and discretion, supplier relationships, and a data-informed approach to translating feedback into

Qualifications

• Significant experience in luxury hospitality leadership within five-star hotels, private clubs, or high-end events.
• Ability to curate premium beverage menus and manage premium bar services and teams.
• Strong interpersonal skills and the confidence to engage high-profile guests with warmth and discretion.
• Data-informed mindset to translate guest feedback and performance insight into practical action.

Responsabilités

• Own the full beverage operation, curate seasonal menus and manage stock.
• Host bespoke experiences for exclusive guests, leading the team to exceed expectations.
• Drive operational excellence through refined service standards, briefing routines and continuous improvement.

Connaissances

Hospitality leadership

Beverage operations

Team leadership

Guest experience

Supplier relationships

Description du poste

Bicester Village is seeking a Senior Hospitality Manager to lead luxury beverage and VIP experiences at La Maison, our premium space. You will curate seasonal beverage menus, oversee stock, and build a high-performing team that delivers personalised, effortless service to our most exclusive guests.

The role demands extensive luxury hospitality leadership, strong interpersonal skills with warmth and discretion, supplier relationships, and a data-informed approach to translating feedback into