Luxury Fragrance Keyholder: Lead Store Experience (Part-Time)

The Estee Lauder Companies Inc.; Greater London; In loco; GBP 17.000 - 28.000; Part-time

Descrizione del lavoro

The Estée Lauder Companies Inc. is seeking a part-time Keyholder for the AVESTAN London store. You will lead with elegance, deliver exceptional service, and supervise in management’s absence, helping to create a memorable luxury shopping experience.

Open to candidates with 2–3 years in luxury, with strong MS Office skills, leadership and English; Mandarin is a bonus for international clients. This 30-hour per week role emphasizes customer-first, compliant retail operations.

Competenze

• Minimum 2–3 years of luxury industry experience.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Strong communication and leadership abilities.
• Excellent time management and ability to tailor client journeys.
• Mandarin skills are advantageous for international clients.

Mansioni

• Greet customers with enthusiasm reflecting the brand.
• Act as floor supervisor in management's absence.
• Introduce AVESTAN's story to inspire customers.
• Maintain professional image and ensure policies are followed.
• Assist in maintaining store standards and VM.
• Track sales and submit reports on time.
• Keep customer databases up to date with GDPR compliance.
• Stay updated on product knowledge and assist in onboarding staff.
• Open/close store, handle deposits, refunds, and transactions.
• Assist receiving shipments and inventory counts.

Conoscenze

Luxury industry exp

MS Excel

PowerPoint

Leadership

Communication

Time management

Attention to detail

Mandarin (adv)

Descrizione del lavoro

The Estée Lauder Companies Inc. is seeking a part-time Keyholder for the AVESTAN London store. You will lead with elegance, deliver exceptional service, and supervise in management’s absence, helping to create a memorable luxury shopping experience.

Open to candidates with 2–3 years in luxury, with strong MS Office skills, leadership and English; Mandarin is a bonus for international clients. This 30-hour per week role emphasizes customer-first, compliant retail operations.