Luxury F&B Supervisor - Lead Service & Team

Firmdale Hotels PLC; Camden Town; Sur place; GBP 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Service charge included

Wellbeing app Stream

Health cash plan

Discounted cinema tickets

Gym membership

Complimentary meals on shift

Season ticket loan

English lessons

Résumé du poste

Firmdale Hotels is seeking a Food and Beverage Supervisor for the Charlotte Street Hotel in London. You will lead the restaurant and bar operations, ensuring seamless service and guest satisfaction while working closely with senior management to uphold our luxury hospitality standards.

The role offers a competitive hourly salary (£19–£21) with service charge and a range of benefits, including wellbeing tools, health plans, and staff perks typical of a premium hotel group.

Qualifications

• Experience as a Restaurant or F&B Supervisor in luxury venues.
• Passion for Food and Beverage with knowledge of quality products.
• Strong leadership and customer service mindset.

Responsabilités

• Lead day-to-day restaurant and bar operations.
• Build strong guest relationships and exceed needs.
• Resolve guest complaints with F&B Manager for swift resolution.
• Ensure compliance with regulatory standards and internal policies.
• Collaborate with the F&B Manager to maintain service standards.
• Conduct daily team briefings to align objectives and expectations.
• Foster staff development and retention.

Connaissances

Restaurant supervisor experience

F&B knowledge

Leadership

Communication skills

Description du poste

Firmdale Hotels is seeking a Food and Beverage Supervisor for the Charlotte Street Hotel in London. You will lead the restaurant and bar operations, ensuring seamless service and guest satisfaction while working closely with senior management to uphold our luxury hospitality standards.

The role offers a competitive hourly salary (£19–£21) with service charge and a range of benefits, including wellbeing tools, health plans, and staff perks typical of a premium hotel group.