Luxury F&B Supervisor | Flexible Hours & Perks

Firmdale Hotels; Greater London; Hybrid; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Competitive salary + service charge

Health cashplan

Discounted cinema tickets

Meal on shift

Cycle to work

Annual long service awards

Staff training and development

Job summary

Firmdale Hotels’ Charlotte Street Hotel is seeking a Food and Beverage Supervisor to lead the day-to-day operations of the restaurant and bar, ensuring seamless service and guest satisfaction.

You will collaborate with the Food and Beverage Manager to motivate the team, address guest needs promptly, and uphold the group's luxury standards with professionalism and care.

This role offers a competitive salary plus service charge and a comprehensive benefits package.

Qualifications

• Prior experience as a Restaurant or F&B Supervisor in a fast-paced, luxury venue.
• Strong communication and leadership skills to manage a diverse team.
• Ability to address guest needs and resolve issues promptly.

Responsibilities

• Lead the day-to-day management and operations of the restaurant and bar, ensuring seamless service delivery.
• Cultivate relationships with guests to anticipate and exceed their needs.
• Address and resolve guest complaints promptly with the F&B Manager.
• Maintain compliance with regulatory standards and internal policies.
• Collaborate with the F&B Manager to uphold high service quality and consistency.
• Conduct daily team briefings to align objectives and expectations.

Skills

F&B supervision

Team leadership

Guest service

Communication

Job description

Firmdale Hotels’ Charlotte Street Hotel is seeking a Food and Beverage Supervisor to lead the day-to-day operations of the restaurant and bar, ensuring seamless service and guest satisfaction.

You will collaborate with the Food and Beverage Manager to motivate the team, address guest needs promptly, and uphold the group's luxury standards with professionalism and care.

This role offers a competitive salary plus service charge and a comprehensive benefits package.