Luxury F&B Supervisor – Fast-Paced Hotel Restaurant

Firmdale Hotels; Camden Town; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Service charge benefits

Health cash plan

Discounted cinema tickets

Complimentary meals on shift

Referral bonus scheme

Flexible scheduling

Dry cleaning service

Job summary

Firmdale Hotels’ Charlotte Street Hotel seeks a dedicated Food and Beverage Supervisor to lead daily restaurant and bar operations with elegance and precision. You will work closely with senior management to maintain exceptional guest service and drive a polished, guest-centric dining experience.

You will mentor a talented team, uphold luxury standards, manage guest relations, and ensure compliance with regulatory and internal policies while delivering consistent service excellence in a dynamic

Qualifications

• Prior experience as a Restaurant or F&B Supervisor in a fast-paced, luxury venue.
• Demonstrated passion for Food and Beverage with knowledge of quality products and ingredients.
• Understanding of current market trends and awareness of potential competitors.
• Proven ability to manage, lead, motivate, and develop a team.
• Strong communication skills with clarity and professionalism.
• Excellent attention to detail ensuring precision in service delivery.

Responsibilities

• Lead day-to-day management and operations of the restaurant and bar, ensuring seamless service.
• Cultivate strong relationships with guests to anticipate and exceed needs.
• Address and resolve guest complaints promptly with the Food and Beverage Manager for swift resolution.
• Maintain compliance with regulatory standards and internal policies.
• Collaborate with the Food and Beverage Manager to uphold service quality and consistency.
• Conduct daily briefings with the team to align objectives and expectations.
• Implement strategies to enhance staff retention and development.

Skills

Restaurant/F&B supervision

Customer service focus

Team leadership

Communication skills

Job description

Firmdale Hotels’ Charlotte Street Hotel seeks a dedicated Food and Beverage Supervisor to lead daily restaurant and bar operations with elegance and precision. You will work closely with senior management to maintain exceptional guest service and drive a polished, guest-centric dining experience.

You will mentor a talented team, uphold luxury standards, manage guest relations, and ensure compliance with regulatory and internal policies while delivering consistent service excellence in a dynamic