Luxury F&B Supervisor — Lead Guest Excellence

ME London STK; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Global career opportunities across 350

Hotel and F&B discounts

Company pension scheme

Loyalty rewards

28 days holiday

E-learning platform access

Perks at Work discounts

Health cash back plan

Meals on duty

Job summary

Meliá Hotels International is seeking a Food & Beverage Supervisor in London. You will oversee F&B outlets, lead the team, and deliver exceptional guest service, upholding brand standards and operations excellence across shifts.

Ideal candidates have F&B or luxury hospitality experience, strong leadership, and a proactive service-driven attitude, with flexibility for varied shifts. Competitive salary with service charge and excellent benefits await.

Qualifications

• Experience in Food & Beverage or luxury hospitality.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Supervise and coordinate the F&B team during shifts to ensure smooth operations.
• Lead by example, motivate staff to achieve high service standards.
• Coordinate duties based on business needs and levels.
• Conduct shift briefings and communicate specials and events.
• Provide warm, personalised guest experiences and menu knowledge.
• Support induction and training of new team members.
• Monitor stock and communicate shortages to management.
• Take responsibility for outlet in absence of management.

Skills

Leadership

Communication

Organisational skills

Guest service orientation

Job description

Meliá Hotels International is seeking a Food & Beverage Supervisor in London. You will oversee F&B outlets, lead the team, and deliver exceptional guest service, upholding brand standards and operations excellence across shifts.

Ideal candidates have F&B or luxury hospitality experience, strong leadership, and a proactive service-driven attitude, with flexibility for varied shifts. Competitive salary with service charge and excellent benefits await.