Luxury Food & Beverage Supervisor | Flexible Scheduling

Charlotte Street Hotel - Food and Beverage; Camden Town; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Health cashplan

Discounted cinema tickets

Gym membership

Travel discounts

Complimentary meals on shift

Referral bonus

Job summary

Charlotte Street Hotel invites experienced hospitality professionals to join as a Food and Beverage Supervisor, leading the daily restaurant and bar operations in a luxury setting and collaborating with senior management to uphold outstanding guest service.

You will lead, coach and develop a high-performing team, resolve guest concerns promptly, ensure compliance with standards, and contribute to a culture of service excellence across the venue.

Qualifications

• Prior experience as a Restaurant or F&B Supervisor in a fast-paced, luxury venue.

Responsibilities

• Lead the day-to-day management and operations of the restaurant and bar, ensuring seamless service delivery.
• Cultivate strong and professional relationships with guests, ensuring their needs are anticipated and exceeded.
• Address and resolve guest complaints promptly, communicating effectively with the Food and Beverage Manager to ensure swift resolution.
• Maintain compliance with regulatory standards and internal policies at all times.
• Collaborate closely with the Food and Beverage Manager to uphold the highest standards of service quality and consistency.
• Conduct daily briefings with the team to align on objectives and expectations, fostering a cohesive and motivated work environment.

Skills

Leadership

Customer service

Communication

F&B knowledge

Job description

Charlotte Street Hotel invites experienced hospitality professionals to join as a Food and Beverage Supervisor, leading the daily restaurant and bar operations in a luxury setting and collaborating with senior management to uphold outstanding guest service.

You will lead, coach and develop a high-performing team, resolve guest concerns promptly, ensure compliance with standards, and contribute to a culture of service excellence across the venue.