Luxury EV Service Advisor – Training & Progression

Perfect Placement UK Ltd; Tonbridge; On-site; GBP 29,000 - 35,000; Full time

Job summary

Perfect Placement UK Ltd is seeking an experienced Service Advisor for a prestigious main dealership in Tonbridge, Kent. The role offers a basic salary up to £32,000, with an attractive OTE of up to £38,000 through a bonus structure.

Typical hours are Monday to Friday, 08:00 to 17:30, with one in four Saturdays 08:00 to 13:00 and additional Saturdays available if required. Responsibilities include managing workshop control, coordinating bookings, advising customers on faults and servicing, and

Qualifications

• Previous experience as a Service Advisor or in a motor trade bookings role.
• Good technical understanding of motor vehicles.
• Excellent verbal and written communication skills.
• Full UK driving licence, preferably clean.
• Willingness to develop EV knowledge.

Responsibilities

• As a Service Advisor, manage workshop control and coordinate vehicle bookings.
• Schedule servicing, repairs and maintenance appointments.
• Advise customers on vehicle faults and servicing requirements.
• Prepare accurate estimates for repair times and costs.
• Liaise with customers regarding additional work identified during inspections.
• Provide progress updates and track vehicles in the workshop.
• Handle customer complaints professionally and respond to requests.
• Liaise with technicians, management and dealership staff.

Skills

Customer service

Communication

Teamwork

Payments processing

Job description

Perfect Placement UK Ltd is seeking an experienced Service Advisor for a prestigious main dealership in Tonbridge, Kent. The role offers a basic salary up to £32,000, with an attractive OTE of up to £38,000 through a bonus structure.

Typical hours are Monday to Friday, 08:00 to 17:30, with one in four Saturdays 08:00 to 13:00 and additional Saturdays available if required. Responsibilities include managing workshop control, coordinating bookings, advising customers on faults and servicing, and