Luxury Retail Sales Team Lead

The Watches of Switzerland Group; Canterbury; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

The Watches of Switzerland Group is seeking a Supervisory candidate to lead a sales team in our luxury watch showroom in Canterbury. You will deliver an exceptional client experience, drive personal and team targets, and support management while sharing best practice and growing product knowledge.

You will build close relationships with clients, demonstrate confidence and brand knowledge, and be prepared to go the extra mile to exceed expectations in every interaction.

Qualifications

• Experience supervising a team
• Excellent client experience understanding
• Strong communication and interpersonal skills
• Willingness to learn and grow retail/product knowledge
• Ability to exceed expectations and deliver memorable experiences

Responsibilities

• Lead and supervise the sales team to hit personal and store targets
• Deliver outstanding client experiences and build lasting relationships
• Share best practice and continually update product knowledge
• Represent the brand with confidence and knowledge in-store

Skills

Team supervision

Client experience

Communication skills

Retail knowledge

Customer service

Eager to learn

Job description

The Watches of Switzerland Group is seeking a Supervisory candidate to lead a sales team in our luxury watch showroom in Canterbury. You will deliver an exceptional client experience, drive personal and team targets, and support management while sharing best practice and growing product knowledge.

You will build close relationships with clients, demonstrate confidence and brand knowledge, and be prepared to go the extra mile to exceed expectations in every interaction.