Luxury Client Advisor: Elevate Relationships

LVMH Group; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Loro Piana, part of the LVMH group, is seeking a Client Advisor to deliver exceptional service in a luxury retail environment. You will engage clients with a tailored, memorable experience while developing meaningful relationships and growing your client book.

In this role you will contribute to store objectives, participate in visual merchandising, and maintain exemplary presentation across front and back of house. Fluency in English is essential.

Qualifications

• Proven experience in a similar retail environment.
• Client-centric mindset with a passion for exceeding expectations.
• Proven track record of achieving individual targets and contributing to team results.

Responsibilities

• Achieve individual and store objectives.
• Engage clients to deliver an exceptional, tailored experience.
• Develop and grow your client book with accurate profiles.
• Maintain client relationships through regular communication.
• Support with visuals and product presentation.
• Follow grooming and behaviour standards.

Skills

Retail experience

Client relations

Storytelling

English fluency

Job description

Loro Piana, part of the LVMH group, is seeking a Client Advisor to deliver exceptional service in a luxury retail environment. You will engage clients with a tailored, memorable experience while developing meaningful relationships and growing your client book.

In this role you will contribute to store objectives, participate in visual merchandising, and maintain exemplary presentation across front and back of house. Fluency in English is essential.