Luxury Client Advisor — Elevate Moments in London

FERRAGAMO; Greater London; On-site; GBP 23,000 - 27,000; Full time

Job summary

Ferragamo in London’s Sloane Street is seeking a Full-Time Client Advisor to elevate the luxury client experience. You will lead on the sales floor, build authentic relationships, and demonstrate a deep understanding of client desires while upholding the brand’s standards of elegance and service.

Fluency in English is essential; experience with CRM tools is advantageous. Join our iconic team to drive memorable moments and exceptional service in a dynamic luxury environment.

Qualifications

• Minimum level of experience in luxury retail.
• Fluency in English is essential; additional language is a plus.
• Strong communication and client relationship skills.
• Experience using CRM tools.

Responsibilities

• Transform each client experience into magical moments, building authentic, long-term bonds with them.
• Lead by example on the selling floor to inspire both individual and team success, driving sales results with accountability.
• Demonstrate deep understanding of luxury clients’ desires, needs, and expectations.
• Innovate continuously by proposing fresh ideas to enhance client value and create memorable moments.

Skills

Luxury retail experience

Customer service

CRM usage

English fluency

Tools

CRM software

Job description

Ferragamo in London’s Sloane Street is seeking a Full-Time Client Advisor to elevate the luxury client experience. You will lead on the sales floor, build authentic relationships, and demonstrate a deep understanding of client desires while upholding the brand’s standards of elegance and service.

Fluency in English is essential; experience with CRM tools is advantageous. Join our iconic team to drive memorable moments and exceptional service in a dynamic luxury environment.