Client Advisor / Visual Merchandising Ambassador - Old Bond Street, London

FERRAGAMO U.K. LIMITED; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion brand in London seeks a full-time Client Advisor to create personalized client experiences and build strong relationships. The ideal candidate will have a deep understanding of luxury clients, excellent communication skills, and a creative mindset. Responsibilities include driving sales through tailored experiences and providing exceptional service. Proficiency in English is required, and knowing additional languages is a plus. This position offers the chance to work in a dynamic environment focused on client satisfaction.

Qualifications

• Deep understanding of luxury clients and their expectations.
• Ability to provide exceptional service through emotionally engaging interactions.
• Proficiency in English; additional languages preferred.

Responsibilities

• Create memorable, personalized experiences for clients.
• Build long-term relationships centered on trust.
• Drive sales through tailored experiences.

Skills

Strong sense of style

Confident communication

Curiosity and eagerness to learn

Storytelling talent

Creative mindset

Job description

Client Advisor - Old Bond Street, London

At Ferragamo, we’re more than just building a Brand, we’re redefining luxury fashion. Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. We make our clients feel energized, surprised, and valued. All with an unwavering passion for Italian craftsmanship.

And you’re more than just joining a Team. We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. We win together with Passion. Thinking and succeeding as one team.

So, get ready and join us as full-time Client Advisor at our beautiful Flagship boutique in Bond Street, London.

YOU

• A caring, authentic Client Advisor with a strong sense of style.
• A confident communicator who places the client at the center of every interaction.
• Curious, bold and eager to learn, always looking for better ways to serve and inspire.

THE PART YOU'LL PLAY

• Create memorable, personalized experiences that make clients feel confident and valued.
• Build genuine, long-term relationships centered on trust and connection.
• Support the sales floor with initiative and accountability to achieve both personal and team goals.

ESSENTIALS

• A deep understanding of luxury clients and their expectations.
• A talent for storytelling and for asking meaningful, engaging questions.
• A creative mindset, always seeking new ways to deliver added value.

MISSION DETAILS

• Provide exceptional service through authentic, emotionally engaging interactions.
• Grow and maintain loyal client relationships using personal outreach and CRM.
• Drive sales by anticipating needs and crafting tailored experiences that deliver strong results.

Languages

Proficiency in English; additional languages will be advantageous.

Location

24 Bond St, London W1S 4AL

Equal Opportunity Employer

At Ferragamo, we can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background.