Luxury Client Advisor — Chinese Speaker

Acne Studios; Greater London; On-site; GBP 21,000 - 32,000; Full time

Job summary

Acne Studios in London is seeking a full-time Client Advisor at our Dover Street store to nurture loyal customer relationships, drive sales, and deliver an outstanding luxury client experience through attentive service and product knowledge.

You will engage in omni-channel services, guide customers through the buying cycle, and meet sales and clienteling targets while maintaining stock accuracy and store procedures. Fluency in English and Chinese is required.

Qualifications

• Previous customer-facing role in retail or hospitality
• Fluency in English and Chinese is required

Responsibilities

• Care for customers in-store and across the customer cycle
• Provide training and guidance in luxury sales and clienteling
• Achieve sales, conversion, and clienteling targets
• Uphold administrative procedures and manage store inventory

Skills

Customer service

Sales

Clienteling

Omni-channel

Tools

CRM

Job description

Acne Studios in London is seeking a full-time Client Advisor at our Dover Street store to nurture loyal customer relationships, drive sales, and deliver an outstanding luxury client experience through attentive service and product knowledge.

You will engage in omni-channel services, guide customers through the buying cycle, and meet sales and clienteling targets while maintaining stock accuracy and store procedures. Fluency in English and Chinese is required.