Luxury Brand Ambassador – Client Experience

Rimowa GmbH; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Rimowa is seeking a Brand Ambassador to deliver world-class service and build lasting client relationships in-store. You will embody the Rimowa image, maintain visual standards, and drive sales by educating clients on products and complementary items.

The role requires a confident presenter with excellent English, a proactive attitude, and a passion for travel, lifestyle, and luxury brands. Join a team dedicated to exceptional service and client experience.

Qualifications

• Brand ambassadors represent the Rimowa image and deliver world-class service.
• Strong sales focus with ability to educate clients and drive purchases.
• Excellent customer service and relationship-building with clients.

Responsibilities

• Excite and instil passion for the Rimowa brand.
• Maintain store standards and visual merchandising quality.
• Build client relationships, grow the client book, and drive sales.
• Stay informed on product knowledge, trends, and competition.

Skills

Brand ambassador

Sales skills

Customer service

CRM usage

English fluency

Job description

Rimowa is seeking a Brand Ambassador to deliver world-class service and build lasting client relationships in-store. You will embody the Rimowa image, maintain visual standards, and drive sales by educating clients on products and complementary items.

The role requires a confident presenter with excellent English, a proactive attitude, and a passion for travel, lifestyle, and luxury brands. Join a team dedicated to exceptional service and client experience.