Luxury Brand Ambassador — Travel & Client Expert

RIMOWA; England; On-site; GBP 21,000 - 26,000; Full time

Job summary

RIMOWA is seeking a Brand Ambassador in the United Kingdom to deliver world-class service and uphold the brand’s luxury image. You will engage discerning clients, present product knowledge, and guide purchases that align with the brand DNA.

A passion for travel and lifestyle, plus strong communication, are essential. The role emphasizes proactive client management, CRM data collection, and collaboration with store teams to achieve sales targets while maintaining polished, brand-consistent

Qualifications

• Passionate about service, lifestyle and travel destinations.
• Excellent interpersonal and listening skills.
• Fluent in English; additional languages a plus.

Responsibilities

• Excite and instil passion and pride for the brand.
• Embed the brand image with customers and staff, following brand DNA.
• Lead by example with dress codes and presentation.
• Maintain store standards and visual merchandising.
• Deliver world-class service and build client relationships.
• Educate clients on products and drive sales to hit targets.

Skills

Customer service

Sales

Retail knowledge

Communication

Tools

CRM software

Job description

RIMOWA is seeking a Brand Ambassador in the United Kingdom to deliver world-class service and uphold the brand’s luxury image. You will engage discerning clients, present product knowledge, and guide purchases that align with the brand DNA.

A passion for travel and lifestyle, plus strong communication, are essential. The role emphasizes proactive client management, CRM data collection, and collaboration with store teams to achieve sales targets while maintaining polished, brand-consistent