Luxury Boutique Hotel Front Desk Concierge

Threadneedles Hotel; City of Edinburgh; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Service charge

Incentive payments

Referral bonus

Generous holiday allowance

Job summary

The Glasshouse Autograph Collection in Edinburgh is seeking a front desk Receptionist to greet guests, check them in and out, and handle a range of queries with warmth, efficiency, and a professional manner. You will be an excellent communicator, highly organized, and enjoy delivering a warm Scottish hospitality experience.

Opera PMS experience is valued; join a collaborative front office team at our 77-bedroom boutique hotel that blends historic charm with modern comfort, with generous benefits

Qualifications

• Previous hotel front desk experience is beneficial.
• Opera PMS experience preferred.

Responsibilities

• Greet guests and assist with check-in and check-out.
• Respond to guest queries face-to-face and over the phone in a friendly, professional manner.
• Maintain an approachable, organized front office presence.

Skills

Guest service

Communication

Tools

Opera PMS

Job description

The Glasshouse Autograph Collection in Edinburgh is seeking a front desk Receptionist to greet guests, check them in and out, and handle a range of queries with warmth, efficiency, and a professional manner. You will be an excellent communicator, highly organized, and enjoy delivering a warm Scottish hospitality experience.

Opera PMS experience is valued; join a collaborative front office team at our 77-bedroom boutique hotel that blends historic charm with modern comfort, with generous benefits