Luxury Outlet Retail Supervisor – Sales & Service Leader

The Estée Lauder Companies; Braintree; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Commission scheme

Product discount

Training & development

Job summary

The Estée Lauder Companies operates a network of premium cosmetics stores across the UK, including Bath origins and 20+ outlets. We are seeking energetic team members to deliver personalised customer service, drive sales, and maintain store standards.

Responsibilities include cash reconciliation, opening and closing procedures, and contributing to a positive customer experience. Full-time roles with flexible hours, training & development available, and product discounts on purchase.

Qualifications

• Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• A passion and energy to provide inspirational, authentic and personalised customer service
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country

Skills

Customer service

Sales targets

Cash handling

Job description

The Estée Lauder Companies operates a network of premium cosmetics stores across the UK, including Bath origins and 20+ outlets. We are seeking energetic team members to deliver personalised customer service, drive sales, and maintain store standards.

Responsibilities include cash reconciliation, opening and closing procedures, and contributing to a positive customer experience. Full-time roles with flexible hours, training & development available, and product discounts on purchase.