Cosmetics Retail Supervisor | Coaching & Cash Ops

The Estee Lauder Companies Inc.; Greater London; On-site; GBP 23,000 - 28,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store in Greater London.

You will coach the sales team to deliver inspirational, authentic and personalised customer service to hit sales and customer service targets. You will also manage essential start/end of day cash reconciliation and rota-based opening/closing, with ambition for a long career with a leader in prestige beauty.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Desirable cash reconciliation and opening/closing duties.
• Previous supervisory experience including coaching/mentoring others to achieve targets.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail POS software.
• Applicants must be able to provide proof of right to live and work in the country if invited to interview.

Responsibilities

• Support the Store Manager and Assistant Manager to ensure smooth running of the store.
• Lead by example and coach the sales team to deliver inspirational customer service.
• Carry out start and end of day cash reconciliation and rota-based opening/closing duties.
• Contribute to achieving all sales and customer service targets.
• Provide a long-term, fulfilling career path within a prestige beauty leader.

Skills

Retail experience

Coaching/mentoring

Customer service

Cash handling

POS software

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of the store in Greater London.

You will coach the sales team to deliver inspirational, authentic and personalised customer service to hit sales and customer service targets. You will also manage essential start/end of day cash reconciliation and rota-based opening/closing, with ambition for a long career with a leader in prestige beauty.