Luxury Aftersales Advisor – Progression & Up to £45k

ASI Recruitment; Hemel Hempstead; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Luxury / prestige dealership

Excellent working environment

Progression opportunities

Job summary

ASI Recruitment is seeking an experienced Aftersales Advisor for a luxury automotive dealership in the Hemel Hempstead area. You will support service operations, ensuring a smooth customer journey from booking to vehicle collection.

The ideal candidate has prior Service or Aftersales Advisory experience, strong customer service skills, and a professional approach to working with a prestige brand. Monday to Friday with Saturday mornings on a rota; up to 45k basic DOE.

Qualifications

• Experience as a Service Advisor or Aftersales Advisor in a dealership environment.
• Strong customer service skills and a professional approach.
• Familiarity with luxury brand service processes is a plus.

Responsibilities

• Manage the customer journey from booking to vehicle collection.
• Provide excellent service and accurate information to customers.
• Coordinate with service team to ensure timely and quality handover.

Skills

Customer service

Communication

Luxury auto experience

Customer journey management

Job description

ASI Recruitment is seeking an experienced Aftersales Advisor for a luxury automotive dealership in the Hemel Hempstead area. You will support service operations, ensuring a smooth customer journey from booking to vehicle collection.

The ideal candidate has prior Service or Aftersales Advisory experience, strong customer service skills, and a professional approach to working with a prestige brand. Monday to Friday with Saturday mornings on a rota; up to 45k basic DOE.