Luggage Porter

Cambridge-House; Greater London; Vor Ort; GBP 17.000 - 22.000; Vollzeit

Zusammenfassung

Cambridge House, Auberge Collection, in Mayfair, London, seeks a friendly Luggage Porter to welcome guests and handle luggage with care.

You will escort guests to their rooms, store and retrieve luggage securely, assist with transport requests, and work with the team to ensure seamless arrivals and departures.

This 102-room historic hotel blends heritage with contemporary luxury, offering an immersive guest experience and opportunities to share local insights with guests.

Qualifikationen

• A genuine passion for hospitality and a natural instinct for making people feel welcome.
• A friendly, polished manner, with excellent communication skills and a keen eye for detail.
• A reliable, hands-on approach, with the ability to manage luggage safely and stay attentive during busy periods.
• A collaborative spirit and pride in supporting fellow team members to deliver seamless guest experiences.
• Flexibility to work shifts, including weekends and public holidays.
• Right to work in the United Kingdom.

Aufgaben

• Welcome guests with warmth and genuine care, assisting with luggage from arrival through to departure.
• Escort guests and belongings to their rooms, offering a thoughtful introduction to the House and its services.
• Handle, label, store and retrieve luggage securely, ensuring every item is accounted for and treated with care.
• Assist with transport arrangements, deliveries and guest requests, coordinating with the team.
• Maintain entrance, lobby and luggage storage areas, taking pride in every detail.
• Share local knowledge and helpful recommendations, introducing guests to Mayfair.
• Uphold the highest standards of discretion, safety and service, approaching every interaction with professionalism and kindness.

Kenntnisse

Hospitality mindset

Communication

Attention to detail

Team player

Flexibility

Right to work

Jobbeschreibung

Since 1756, Cambridge House has been the home where the Great and the Glorious gather. The storied Mayfair townhouse reawakens in 2026. The centuries old landmark, which has welcomed tastemakers and world shapers throughout its rich history, will be the capital’s most magnetic and vibrant gathering place and experience-driven luxury hotel. The imaginative renewal of this historic property at 94 Piccadilly will capture the spirit of London like no other, providing a captivating new Mayfair destination for Londoners and international visitors alike.

Set in the historic building which formerly housed the iconic In and Out military club, the 18th Century Georgian mansion and Grade 1-listed Palladian-style townhouse will be brilliantly reimagined as a 102-room hotel. Preserving its rich heritage while offering a harmonious blend of luxuriously private and vibrant social spaces replete with unique dining destinations and Auberge spa. It will also be home to an exclusive members club set to define the new pulse of modern London life.

Follow Cambridge House, Auberge Collection on Instagram and Facebook @CambridgeHouseAuberge

Job Description

As a Luggage Porter at Cambridge House, you will take pride in making every arrival effortless and every departure a fond farewell. Someone who combines a caring and attentive nature, treating each guest and their belongings with the utmost attention. This is an opportunity to become part of a House where heritage meets contemporary spirit, and where the smallest gestures often leave the most lasting impressions.

Key Responsibilities:

Welcome guests with warmth and genuine care, assisting with luggage from arrival through to departure.

Escort guests and their belongings to their rooms, offering a thoughtful introduction to the House and its services.

Handle, label, store and retrieve luggage securely, ensuring every item is accounted for and treated with care.

Assist with transport arrangements, deliveries and guest requests, working closely with team members across the House.

Maintain beautifully presented entrance, lobby and luggage storage areas, taking pride in every detail.

Share local knowledge and helpful recommendations, introducing guests to the character and hidden gems of Mayfair.

Uphold the highest standards of discretion, safety and service, approaching every interaction with professionalism and kindness.

Qualifications

A genuine passion for hospitality and a natural instinct for making people feel welcome.

A friendly, polished manner, with excellent communication skills and a keen eye for detail.

A reliable, hands-on approach, with the ability to manage luggage safely and remain attentive during busy periods.

A collaborative spirit and pride in supporting fellow team members to deliver seamless guest experiences.

Flexibility to work shifts, including weekends and public holidays.

Right to work in the United Kingdom.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.