Lounge & Bar Manager: Lead Guest Experience & Team Growth

Elite Hotels (Rotherwick) Ltd.; Colemans Hatch; À distance; GBP 28 000 - 42 000; Plein temps

Résumé du poste

Ashdown Park Hotel & Country Club in Sussex is seeking an experienced Lounge & Bar Manager to lead the Lounge & Bar operations, ensuring exceptional hospitality and service for guests.

You will train and support a dedicated team, set service standards with the Food and Beverage Manager, manage stock and up-selling, and foster strong relationships with residents and guests in a rural setting requiring own transport.

Qualifications

• Experience managing lounge and bar operations.
• Proven ability to lead, train and mentor staff.
• Strong customer service and hospitality focus.
• Excellent communication and organizational skills.

Responsabilités

• Manage the complete operation and administration of the Lounge & Bar department.
• Support and train our dedicated teams to enable them to give their best to our guests.
• Greet guests, present menus, and take orders as required.
• Set the standards in the Lounge & Bar in conjunction with the Food and Beverage Manager.
• Ensure the quality of food and beverage produce is of the highest standard at all times.
• Be an ambassador for Ashdown Park Hotel and promote all services and events to all guests.
• Imbed a sales philosophy within the departments to encourage up-selling at all times.
• Exercise control over food, beverages and equipment to ensure stock checks.

Connaissances

Guest service

Team leadership

Staff training

Lounge & Bar management

Communication

Attention to detail

Calm under pressure

Presentable

Computer literacy

Description du poste

Ashdown Park Hotel & Country Club in Sussex is seeking an experienced Lounge & Bar Manager to lead the Lounge & Bar operations, ensuring exceptional hospitality and service for guests.

You will train and support a dedicated team, set service standards with the Food and Beverage Manager, manage stock and up-selling, and foster strong relationships with residents and guests in a rural setting requiring own transport.