Lounge & Bar Manager: Lead Guest Experience & Team

Elite Hotels (Rotherwick) Ltd.; East Grinstead; On-site; GBP 32,000 - 42,000; Full time

Job summary

Ashdown Park Hotel & Country Club is seeking an experienced Lounge & Bar Manager to lead the Lounge & Bar department, including the Drawing Rooms and Cocktail Bar, and to support the Restaurant with drinks during service.

You will manage operations, train teams, greet guests, set service standards with the F&B Manager, ensure product quality, and promote all hotel services and events while maintaining stock controls and a professional, guest-focused presence.

Qualifications

• Experience managing Lounge & Bar operations and teams.
• Ability to set standards with F&B Manager.
• Proven track record of delivering high guest satisfaction.

Responsibilities

• Manage operation and administration of Lounge & Bar.
• Train and develop teams to deliver memorable hospitality.
• Greet guests, present menus and take orders as needed.
• Set standards in Lounge & Bar with F&B Manager.
• Ensure high quality of food and beverage.
• Promote services and events to guests.
• Encourage up-selling and manage stock controls.

Skills

Guest service

Team leadership

Training & mentoring

Upselling & sales

Communication (verbal/written)

Calm under pressure

Tools

Computer literacy

Job description

Ashdown Park Hotel & Country Club is seeking an experienced Lounge & Bar Manager to lead the Lounge & Bar department, including the Drawing Rooms and Cocktail Bar, and to support the Restaurant with drinks during service.

You will manage operations, train teams, greet guests, set service standards with the F&B Manager, ensure product quality, and promote all hotel services and events while maintaining stock controls and a professional, guest-focused presence.