Loss Adjuster - Commercial Property

McLarens; Greater London; Hybrid; GBP 42,000 - 72,000; Full time

Benefits offered by this job

Hybrid work option

Flexible schedule

Global exposure

Job summary

McLarens, a premier independent loss adjusting and forensic technical services firm, is seeking experienced Claims Professionals/Commercial Adjusters for home-based roles in/around the London region.

You will handle a broad portfolio from investigation to settlement, coordinating with insureds, insurers and brokers while meeting professional standards and data security. Travel is required to cover geographic scope, and the role offers development opportunities within our global network.

Qualifications

• Successful candidates must hold or ideally be working towards professional qualifications and have gained experience in the commercial loss adjusting sector, or in allied professions, demonstrating a focus on quality, communication and organisational skills.

Responsibilities

• Investigating, negotiating and agreeing settlement of claims in a professional manner.
• Liaising with insured, insurers and brokers to achieve professional and timely conclusion of claims.
• Completing on site investigations and damage surveys for claims.
• Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales.
• Actively contribute towards McLarens’ business development programme.
• Network, identify and facilitate opportunities for business growth.
• Undertaking projects and other ad hoc work as required.

Skills

Negotiation

Decision making

Problem solving

Stakeholder management

Communication

Job description

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We currently have exciting opportunities for talented and proven Claims Professionals/Commercial Adjusters to join our expanding teams. These roles will be home based in/around the London region.

The opportunity:

Reporting to the Executive Manager you will be responsible for handling a broad portfolio of commercial claims, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.

Key Accountabilities

Your responsibilities will include:

• Investigating, negotiating and agreeing settlement of claims in a professional manner
• Liaising with insured, insurers and brokers to achieve professional and timely conclusion of claims
• Completing on site investigations and damage surveys for claims
• Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
• Actively contribute towards McLarens’ business development programme.
• Network, identify and facilitate opportunities for business growth
• Undertaking projects and other ad hoc work as required

Experience and Qualifications

Successful candidates must hold or ideally be working towards professional qualifications and have gained experience in the commercial loss adjusting sector, or in allied professions, demonstrating a focus on quality, communication and organisational skills. They will have proven capability in negotiation, decision making, and problem-solving, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative. A proven, positive reputation in the Broker and Insurer market would be advantageous.

Due to the geographic coverage of the role travel will be required.

The workplace

Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise.

Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, our people get everything they need to impact lives on a global scale. We take our development seriously and offer careers that empower our people to strive for bigger goals and reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an average of over 20 years' experience.

We’re building a culture where talent shines. Where ambition is everything. And people come first. It's your career, so why compromise?

What Drives Us:

At McLarens, our commitments shape every experience- for our clients, our people, and the communities we serve.

• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: Our culture of empowerment, support and belonging.

The Benefits:

Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you thrive.

Here’s what else we offer:

• Compensation: Competitive salary and performance-related incentives.
• Development: Access to technical training, global knowledge-sharing, and career growth opportunities.
• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).
• Global Exposure: Opportunity to work with colleagues and clients across different countries.
• Inclusive Culture: A collaborative environment where your voice and contribution are valued.

Individual progress, global purpose. It’s all here at McLarens.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.