Adjuster - Major Loss

McLarens; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Global exposure

Career growth opportunities

Competitive salary

Job summary

McLarens is seeking a Major Loss Adjuster to handle a broad portfolio of claims from investigation through settlement, reporting in line with policies and timelines. Travel will be required across geographic coverage.

The role demands CILA qualification (or progress), strong negotiation, and excellent communication with insurers, brokers and clients. London-based posting with remote working options and growth potential.

Qualifications

• CILA qualification or progressing
• Proven experience in property loss adjusting
• Strong negotiation and stakeholder management skills
• Ability to develop relationships with brokers and insurers

Responsibilities

• Investigating, negotiating and agreeing settlement of claims
• Liaising with insured, insurers and brokers
• Completing on site investigations and damage surveys
• Producing reports in line with standards and timelines
• Contributing to McLarens’ business development
• Networking to identify growth opportunities
• Undertaking ad hoc projects as required

Skills

CILA qualified

Negotiation

Stakeholder management

Communication

Organisational skills

Problem-solving

Education

CILA qualification

Job description

Purpose

We currently have an exciting opportunity for an adjuster to join our Major Loss Team.

Adjuster - Major Loss

Date: Sep 6, 2026

Location: London - Remote, LND, GB

Company Brand: McLarens

Purpose

We currently have an exciting opportunity for an adjuster to join our Major Loss Team.

The Opportunity

Reporting to the Regional Head of Major Loss you will be responsible for handling a broad portfolio of claims, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.

Key Accountabilities

Your responsibilities will include:

• Investigating, negotiating and agreeing settlement of claims in a professional manner
• Liaising with insured, insurers and brokers to achieve professional and timely conclusion of claims
• Completing on site investigations and damage surveys for claims
• Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
• Actively contribute towards McLarens’ business development programme.
• Network, identify and facilitate opportunities for business growth
• Undertaking projects and other ad hoc work as required.

Experience And Qualifications

Successful candidates must be CILA qualified (or progressing well) with other industry qualifications being a distinct advantage. They will have proven experience in the property loss adjusting sector and demonstrable focus on quality, communication, technical and organisational skills. Capability in negotiation, decision making and problem-solving, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative. A proven, positive reputation in the Broker and Insurer market would also be advantageous.

Due to the geographic coverage of the role travel will be required.

The workplace

Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise.

Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, our people get everything they need to impact lives on a global scale. We take our development seriously and offer careers that empower our people to strive for bigger goals and reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an average of over 20 years' experience.

We’re building a culture where talent shines. Where ambition is everything. And people come first.

It's your career, so why compromise?

What Drives Us

At McLarens, our commitments shape every experience- for our clients, our people, and the communities we serve.

• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: Our culture of empowerment, support and belonging.

The Benefits

Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you thrive.

Here’s What Else We Offer

• Compensation: Competitive salary and performance-related incentives.
• Development: Access to technical training, global knowledge-sharing, and career growth opportunities.

• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).

• Global Exposure: Opportunity to work with colleagues and clients across different countries.
• Inclusive Culture: A collaborative environment where your voice and contribution are valued.

Individual progress, global purpose. It’s all here at McLarens.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.