Adjuster - Major Loss

MCLARENS LLC; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Performance-related incentives

Access to technical training

Global career growth opportunities

Well-being support

Job summary

MCLARENS LLC is seeking a qualified Claims Adjuster in Greater London. The successful candidate will manage claims from investigation to settlement, ensuring compliance with company standards. You will investigate, negotiate settlements, and complete damage surveys.

Candidates must be CILA qualified with a strong background in property loss adjusting. This role offers a competitive salary, performance-related incentives, and the opportunity for hybrid work and global exposure.

Qualifications

• CILA qualified or progressing well in qualifications.
• Proven experience in property loss adjusting sector.
• Strong focus on quality and communication.

Responsibilities

• Investigate and negotiate claims settlements.
• Liaise with stakeholders for timely claim conclusions.
• Complete on-site investigations and damage surveys.

Skills

Negotiation skills

Stakeholder management

Problem-solving

Communication skills

Organisational skills

Education

CILA qualification

Other industry qualifications

Job description

The opportunity

Reporting to the Regional Head of Major Loss, you will be responsible for handling a broad portfolio of claims, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.

Key Accountabilities

• Investigate, negotiate and agree settlement of claims in a professional manner.
• Liaise with insured, insurers and brokers to achieve professional and timely conclusion of claims.
• Complete on‑site investigations and damage surveys for claims.
• Produce reports in compliance with professional standards and internal guidelines within agreed timescales.
• Actively contribute toward McLarens’ business development programme.
• Network, identify and facilitate opportunities for business growth.
• Undertake projects and other ad‑hoc work as required.

Experience and Qualifications

Successful candidates must be CILA qualified (or progressing well) with other industry qualifications being a distinct advantage. They should have proven experience in the property loss adjusting sector and demonstrable focus on quality, communication, technical and organisational skills. Capability in negotiation, decision‑making and problem‑solving, coupled with strong stakeholder management, and an ability to develop strong relationships both internally and externally. A proven, positive reputation in the Broker and Insurer market would also be advantageous.

Travel is required due to the geographic coverage of the role.

The workplace

Since 1932, we’ve been the firm people turn to in tough times. McLarens is a premier independent loss adjusting and forensic technical services firm with a global network that delivers consistently excellent service supported by deep local expertise.

Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, we impact lives on a global scale. We take our development seriously and offer careers that empower our people to strive for bigger goals and reach new heights. Our Loss Adjusters boast an average of over 20 years’ experience.

We’re building a culture where talent shines and ambition is everything. Here’s why we’re unique: talent shines, ambition is valued, people come first. It’s your career, so why compromise?

What Drives Us

• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: A culture of empowerment, support and belonging.

The Benefits

• Competitive salary and performance‑related incentives.
• Access to technical training, global knowledge‑sharing and career growth opportunities.
• Well‑being and flexibility support to balance professional and personal life, including hybrid work and flexible schedule where applicable.
• Opportunity for global exposure to work with colleagues and clients across different countries.
• Inclusive culture where your voice and contribution are valued.

Individual progress, global purpose. It’s all here at McLarens.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.