Longevity Concierge & Growth Catalyst

Get A Drip; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Monthly commissions

Tip pool

Training credits

22 days + 8 bank holidays leave

Pension scheme

Job summary

Get A Drip is a leading UK preventative health provider and a growing longevity platform offering IV therapy, diagnostics and telemedicine. We are hiring a Longevity Coordinator to guide patients from first contact through to treatment, delivering exceptional care and personalised service while promoting products and memberships.

The role blends clinical awareness with sales and customer success in a fast-paced, purpose-driven setting.

Qualifications

• Experience in a customer/patient-facing role (hospitality, retail, beauty, wellness or healthcare).
• Proven track record of achieving sales targets.
• Highly organised with strong attention to detail and ability to manage multiple patient interactions.

Responsibilities

• Welcoming patients, ensuring a smooth patient journey and consultation process.
• Supporting patients to complete pre-treatment questionnaires and taking relevant medical observations.
• Promote diagnostics, treatment packages, add-ons and membership options.
• Manage day-to-day clinic operations including bookings, payments, opening and closing and stock management.
• Work towards individual and group KPIs.

Skills

Customer-facing experience

Sales targets

Highly organised

Wellbeing & longevity focus

Job description

Get A Drip is a leading UK preventative health provider and a growing longevity platform offering IV therapy, diagnostics and telemedicine. We are hiring a Longevity Coordinator to guide patients from first contact through to treatment, delivering exceptional care and personalised service while promoting products and memberships.

The role blends clinical awareness with sales and customer success in a fast-paced, purpose-driven setting.