London - Restaurant Supervisor

Ivy Restaurants Ltd; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive industry pay

Management career development

Extra holiday allowance

Staff discount

Gift voucher

Refer a Friend bonus

Birthday day off

Retail discounts

20 hours minimum

Job summary

The Ivy Asia is seeking a dynamic Restaurant Supervisor in Greater London to support seamless service, uphold high standards, and train the team. The role emphasizes guest-focused service, collaboration with the kitchen brigade, and proactive problem solving.

With a focus on exceptional hospitality, this position offers an engaging environment, career development through our Management Career Development Program, and a guaranteed minimum of 20 hours per week.

Qualifications

• You have at least 1+ years’ experience in this role.
• You are solution-driven, work well under pressure, and provide professional service.

Responsibilities

• Support the seamless running of the restaurant with efficient guest service and high standards.
• Lead training and development within the department and report to the Restaurant Manager.

Job description

Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Restaurant Supervisor

will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager.

About you:

You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.