London Office Manager — Operations & Facilities Lead

JJ Rhatigan & Company; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

JJ Rhatigan & Company in London is seeking an experienced Office Manager to run the day-to-day operations of our London office. You will handle office operations, facilities, administration and coordination across the UK business, reporting to the UK Managing Director and collaborating with marketing and bid teams.

The role requires someone proactive, able to manage multiple priorities, maintain accurate records and systems, liaise with suppliers, and support leadership, project teams and HR/IT

Responsibilities

• Take ownership of the day-to-day running of the London office, ensuring it remains organised, professional, well maintained and appropriately stocked.
• Coordinate meeting room bookings, prepare rooms for meetings and welcome and direct visitors.
• Answer and direct calls to the main office number and manage general office enquiries.
• Coordinate post, deliveries and couriers, and order stationery, kitchen supplies and other office essentials.
• Liaise with suppliers, contractors and service providers and coordinate office maintenance requirements.
• Coordinate meetings and company events, including bookings, catering and practical arrangements.
• Collate and format monthly Senior Leadership Team reports using information provided by the relevant teams.
• Maintain accurate office records, trackers and documentation, including organised information on SharePoint.
• Provide administrative and coordination support to the leadership, marketing, bid and project teams as required.
• Proactively identify and resolve day-to-day office issues and look for opportunities to improve office processes and ways of working.
• Manage phone portal invoices and associated site costings, maintaining accurate records and liaising with the relevant internal teams.
• Coordinate servicing and maintenance bookings for company cars and vans.
• Liaise with the Accounts team regarding vehicle insurance and tax renewals, ensuring relevant information and documentation is kept up to date.
• Coordinate the ordering and distribution of technology and communications equipment for sites and employees, including phones, dongles and other required equipment.
• Support project and site teams with general office-based administration and operational requirements
• Work closely with HR and IT to support the practical onboarding of new starters, coordinating workstations, equipment, welcome materials and office arrangements.
• Support new employees in becoming familiar with the office, its facilities and day‑to‑day procedures.
• Provide a helpful and professional point of contact for employees requiring general office support.
• Maintain appropriate visitor sign-in and office security procedures.
• Ensure communal and office areas remain safe, clean, organised and maintained in line with company standards.
• Raise and coordinate office maintenance, facilities or safety issues with the appropriate internal team or external provider.

Job description

JJ Rhatigan & Company in London is seeking an experienced Office Manager to run the day-to-day operations of our London office. You will handle office operations, facilities, administration and coordination across the UK business, reporting to the UK Managing Director and collaborating with marketing and bid teams.

The role requires someone proactive, able to manage multiple priorities, maintain accurate records and systems, liaise with suppliers, and support leadership, project teams and HR/IT