London Mobile Phone Repair Technician - Commission

iSmash; Greater London; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Commission

Career development and training

Company pension

Holiday allowance

Relocation support

Awards and recognition

Job summary

iSmash in Central London is seeking a Mobile Phone Repair Technician to join our fast-paced retail team. You will repair smartphones and tablets, focusing on screen and battery replacements while delivering exceptional customer service.

You will report to the In-Store Manager and work in a supportive environment that values technical skill and a personal, reassuring customer experience.

Qualifications

• Proven experience repairing smartphones and tablets, with brands such as Apple, Samsung and Google.
• Strong customer service skills and confidence speaking to customers.
• High attention to detail when handling devices, tools and small components.
• Genuine interest in mobile technology, gadgets and repairs.

Responsibilities

• Deliver high-quality repairs and excellent customer experiences.
• Repair smartphones and tablets, including screen replacements, battery replacements, camera repairs, charging issues and other common faults.
• Diagnose and troubleshoot device issues using technical judgement.
• Provide clear advice and guidance on repair options and solutions.
• Recommend suitable accessories and protection products.
• Maintain a clean, organised and safe workspace.
• Follow repair standards and safety guidelines at all times.

Skills

Smartphone repair

Tablet repair

Customer service

Attention to detail

Retail environment

Job description

iSmash in Central London is seeking a Mobile Phone Repair Technician to join our fast-paced retail team. You will repair smartphones and tablets, focusing on screen and battery replacements while delivering exceptional customer service.

You will report to the In-Store Manager and work in a supportive environment that values technical skill and a personal, reassuring customer experience.