London Floor Manager: Lead Service, Team & Growth

Company of Cooks; City Of London; On-site; GBP 45,000; Full time

Job summary

A leading catering company is seeking a Level 2 Floor Manager in London. The role involves managing day-to-day restaurant operations, training staff, and ensuring high service quality. Ideal candidates will have strong wine knowledge, floor management experience, and a guest-focused attitude. The position offers a salary of £45,000 per annum with numerous employee benefits and opportunities for professional development.

Benefits

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Access to Healthcare Support App

Eye care

Wellbeing strategy

Regular social events

Volunteering days

Professional subscriptions

Qualifications

• Strong wine knowledge and passion for the industry.
• Leadership skills to manage and motivate a team.
• Experience of producing costed weekly department rotas.

Responsibilities

• Manage day-to-day operations ensuring high standards of service.
• Responsible for stock control, ordering, and deliveries.
• Provide training and induction for Front of House staff.
• Supervise and train a team to maintain exceptional guest service.
• Maximise sales through effective upselling.
• Monitor restaurant performance and manage costs.

Skills

Strong wine knowledge

Floor management experience

Leadership skills

Guest-focused attitude

Ability to remain calm under pressure

Experience in costed weekly department rotas

Experience with department rotas

Job description

A leading catering company is seeking a Level 2 Floor Manager in London. The role involves managing day-to-day restaurant operations, training staff, and ensuring high service quality. Ideal candidates will have strong wine knowledge, floor management experience, and a guest-focused attitude. The position offers a salary of £45,000 per annum with numerous employee benefits and opportunities for professional development.