London-Based IT Operations & Security Lead

Artificial Labs; Greater London; On-site; GBP 75,000 - 95,000; Full time

Benefits offered by this job

Private medical insurance

Income protection insurance

Life insurance 4x base salary

On-site gym and showers

Enhanced maternity/paternity pay

Company stock options via Ledgy

Milestone Birthday Bonus

Job summary

Artificial Labs in London is seeking an IT Manager to own day-to-day IT operations, security, and enablement as the company grows. You’ll oversee devices, the office network, software licensing, and a responsive IT helpdesk, reporting to the CIO.

You’ll balance productivity with security, act as the go-to IT expert across the organisation, and drive practical security implementations in daily work. This hands-on role is based in London.

Qualifications

• Experience managing IT operations in a growing company.
• Hands-on with device management and endpoint tooling.
• Comfortable with identity and access operations, including provisioning and access reviews.
• Experience managing software, licensing and the sprawl that builds up over time.
• Experience managing corporate network infrastructure and equipment.
• Experience running a helpdesk or support function and keeping users happy.
• A security-minded, practical approach to everyday IT.

Responsibilities

• Own endpoint security in practice, including device configuration, patching, controlling local admin rights, and reducing unmanaged software.
• Look after workplace and network security, including the office network and keeping guest and corporate access properly separated.
• Run identity operations day to day, including provisioning, joiner, mover and leaver changes, and regular access reviews.
• Manage software and licensing across the company, and bring order to tools that have crept in without oversight.
• Manage 3rd party vendors such as internet suppliers.
• Look after the office network, devices and everyday hardware.
• Run the IT helpdesk and make sure people get quick, helpful support.
• Make joining and leaving the company a smooth, well-run experience.

Skills

IT operations mgmt

Device management

Identity & access

Software licensing

Network infrastructure

Helpdesk leadership

Security mindset

Job description

Artificial Labs in London is seeking an IT Manager to own day-to-day IT operations, security, and enablement as the company grows. You’ll oversee devices, the office network, software licensing, and a responsive IT helpdesk, reporting to the CIO.

You’ll balance productivity with security, act as the go-to IT expert across the organisation, and drive practical security implementations in daily work. This hands-on role is based in London.