London AV Service & Support Engineer – Hybrid Role

Rafferty Resourcing Ltd; Greater London; Híbrido; GBP 38.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid overtime

Hybrid working

Company pension

Laptop and mobile

Tools provided

Ongoing training and development

Certifications support

Career progression

Descripción de la vacante

Rafferty Resourcing Ltd is hiring an AV Service & Support Engineer for a London-based role supporting corporate clients with AV systems, troubleshooting faults and performing planned maintenance. The position is hybrid, combining site work in London with remote tasks, and offers paid overtime and ongoing technical training.

You will work with teams using Q-SYS, Shure, Teams, Zoom and Webex, building strong client relationships and feeding information back to design and engineering.

Formación

• Strong AV fault-finding experience.
• Good AV/IT networking knowledge.
• Experience with Q-SYS and Shure.
• Knowledge of Teams, Zoom and Webex.
• Experience with Logitech, Yealink, Poly or Cisco.
• Strong client-facing communication skills.
• A collaborative, can-do approach.
• Greater London location and full UK working rights.

Responsabilidades

• Provide technical support for installed AV systems across client sites, troubleshooting faults and carrying out planned maintenance.
• Liaise with manufacturers and distributors on escalated issues.
• Produce service and maintenance reports and build client relationships.
• Feed technical information back to design and engineering teams.
• Mentor junior engineers and help shape processes as the team grows.

Conocimientos

AV fault-finding

AV/IT networking

Q-SYS

Shure

Teams

Zoom

Webex

Logitech

Yealink

Poly

Cisco

Client-facing

Collaborative

Herramientas

Crestron

Extron

BSS

Dante

Descripción del empleo

Rafferty Resourcing Ltd is hiring an AV Service & Support Engineer for a London-based role supporting corporate clients with AV systems, troubleshooting faults and performing planned maintenance. The position is hybrid, combining site work in London with remote tasks, and offers paid overtime and ongoing technical training.

You will work with teams using Q-SYS, Shure, Teams, Zoom and Webex, building strong client relationships and feeding information back to design and engineering.