AV Field Service Engineer - South | On-site & Growth

Rafferty Resourcing Ltd; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company van or car allowance

Pension scheme

Death-in-service cover

Discounted gym membership

Flexible holiday allowance

Job summary

Rafferty Resourcing Ltd is seeking an AV Field Service Engineer to support clients across London and the South. You will diagnose faults, perform maintenance, and deliver professional, reliable service while building strong client relationships.

The role offers autonomy in the field within a supportive team, with opportunities to progress and learn from experienced AV professionals. A strong balance between work and life is emphasized throughout the role.

Qualifications

• At least two years' AV Field Service experience.
• Ability to diagnose faults and carry out repairs on-site.
• Familiarity with Crestron, AMX, Extron and related AV systems beneficial.
• Willingness to travel and service client sites in London and the South.

Responsibilities

• Troubleshooting, diagnosing and resolving AV system faults on-site
• Carrying out preventative maintenance and equipment servicing
• Producing clear and concise reports following site visits
• Building strong, long-term relationships with clients
• Supporting the AV Help Desk team when required
• Working within customer SLAs and maintaining high service standards
• Organising bench repairs and liaising with manufacturers when required

Skills

Fault finding

Troubleshooting

Client communication

Problem solving

Field engineering

Education

AVIXA CTS/CTS-D

Tools

Crestron

AMX

Extron

QSC

Logitech

Poly

Biamp

Shure

Job description

Rafferty Resourcing Ltd is seeking an AV Field Service Engineer to support clients across London and the South. You will diagnose faults, perform maintenance, and deliver professional, reliable service while building strong client relationships.

The role offers autonomy in the field within a supportive team, with opportunities to progress and learn from experienced AV professionals. A strong balance between work and life is emphasized throughout the role.