Logistics & Operations Coordinator (Leeds)

Citysprint UK Ltd; Churwell; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days leave + bank holidays + one b‑

Birthday day off

Maternity/paternity leave

Mental health support

Healthcare and wellbeing benefits

Family-friendly days + death inservice

Job summary

CitySprint UK Ltd in Leeds is looking for an Operations Coordinator to keep our day-to-day operations running smoothly. You’ll coordinate couriers, support the control team and ensure collections and deliveries meet customer SLAs. This is a permanent, full-time role on a 40-hour week.

Shifts are Monday to Friday, typically 7 am–4 pm or 9 am–6 pm, with duties at the heart of our Service Centre. You’ll join a UK-wide logistics business delivering time-critical services, where fast decision-making

Qualifications

• Experience in a busy operational or customer service environment.
• Strong communication and multitasking abilities.
• Organised, accurate with systems knowledge.
• Basic Microsoft Office skills.

Responsibilities

• Coordinating designated couriers to meet customer SLAs.
• Supporting drivers and resolving day-to-day queries.
• Working closely with colleagues across operations and control.
• Keeping systems updated accurately (e.g. CityTrak / X‑Despatch).
• Adapting plans and priorities as the day changes.

Skills

Operational experience

Customer service

Confident communicator

Multitasking

Organised

Systems proficiency

MS Office

CityTrak / X‑Despatch familiarity

Tools

CityTrak

X-Despatch

Job description

CitySprint UK Ltd in Leeds is looking for an Operations Coordinator to keep our day-to-day operations running smoothly. You’ll coordinate couriers, support the control team and ensure collections and deliveries meet customer SLAs. This is a permanent, full-time role on a 40-hour week.

Shifts are Monday to Friday, typically 7 am–4 pm or 9 am–6 pm, with duties at the heart of our Service Centre. You’ll join a UK-wide logistics business delivering time-critical services, where fast decision-making