Logistics Operations Coordinator

Dachser Se; Northampton; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free Car Parking

25 Days annual leave

Life Assurance

Employee Assistance Programme

Employee Discounts

Pension Plan

Health Perks

Internal Referral Fees

Long Service Awards

Job summary

DACHSER has a demanding Contract Logistics Administrator role in Northampton, requiring strong customer service focus and robust organisational skills. You will manage daily admin tasks, coordinate with customers, hauliers and DACHSER teams to ensure smooth inbound, storage and delivery operations.

The ideal candidate brings in-depth knowledge of UK logistics, a proactive service mindset, and experience with IT systems to support KPI reporting and operational efficiency.

Qualifications

• Exceptional communication skills are essential for clear, proactive dialogue with customers and internal teams.
• Ability to stay effective under pressure and manage competing priorities in a fast-paced logistics environment.
• Strong planning and organisational capabilities to coordinate operations, deadlines, and stakeholder expectations.

Responsibilities

• Efficiently handle administration tasks following customer SOPs and network rules.
• Manage internal and external service platforms, keeping daily operations up to date.
• Maintain and update charging activities and cost databases for accurate billing.

Skills

Exceptional communication

Pressure management

Planning & organisation

Innovative persuasion

UK & Ireland geography knowledge

Customer service orientation

IT systems proficiency

Experience in customer service

Logistics sector experience

Job description

DACHSER has a demanding Contract Logistics Administrator role in Northampton, requiring strong customer service focus and robust organisational skills. You will manage daily admin tasks, coordinate with customers, hauliers and DACHSER teams to ensure smooth inbound, storage and delivery operations.

The ideal candidate brings in-depth knowledge of UK logistics, a proactive service mindset, and experience with IT systems to support KPI reporting and operational efficiency.