Logistics Executive

EBISS UK LTD; Haywards Heath; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics company in Haywards Heath is seeking a Logistics Executive to manage operations and ensure smooth transportation of goods. The ideal candidate will have experience in logistics, excellent customer service skills, and the ability to solve freight issues effectively. This role involves preparing quotations, liaising with clients and agents, and ensuring compliance with customs regulations.

Qualifications

• At least 2 years experience in a freight team environment.
• Knowledge of UK and International customs requirements.
• Ability to work under pressure to strict deadlines.

Responsibilities

• Preparing quotations for freight clients.
• Liaising with international agents.
• Processing customs paperwork and billing.

Skills

Critical thinking

Customer service

Problem-solving

Attention to detail

Organisational skills

Tools

MS Excel

MS Teams

Outlook

Job description

We are located in Haywards Heath, in order to apply for this position you must be able to commute to Haywards Heath. This role is based in a semi-rural location therefore own transport will be required as its an office based role.

Company Overview

EBISS UK LTD is a leading provider of specialist logistics and shipping services worldwide. We cater to a diverse range of sectors, including events, exhibitions, fine art shipping, and general freight services. Our commitment to excellence ensures that we meet the unique needs of our clients with precision and efficiency.

Summary

We are seeking a Logistics Executive to join our dynamic team at EBISS UK LTD. In this role, you will play a vital part in managing logistics operations and ensuring the smooth transportation of goods. Your contributions will be essential in maintaining our high standards of service and supporting our diverse clientele.

You will need to have previous experience of working in a logistics team environment, where you have knowledge of international transportation and the logistics industry. You will be able to provide an excellent level of customer service throughout the lifetime of each movement, build customer relationships and assist the client with advice and assistance when required.

Job responsibilities

Reporting to the Head of Logistics, you will be responsible for the following tasks:

• Preparing quotations for freight clients and our internal departments.
• Deciding on the best way to package items, considering factors such as type of goods and shipping method.
• Considering and planning the most effective route for shipping, not just price driven, thinking out reliability and potential risks.
• Obtain full costings for all shipping options, determine the best shipping method and ensure a profitability for all jobs.
• Taking appropriate measures for the movement of delicate goods.
• Organising the transportation of shipments between intermediate destinations – usually cargo terminals, port facilities.
• Maintaining operating systems to manage shipments and quotes and ensuring these systems are kept updated.
• Tracking the movement of shipments using software and satellite technology ensuring all shipments are delivered on time .
• Liaising with international agents
• Staying up to date with relevant political activities and local legislation that might impact the transportation of freight.
• Processing of customs paperwork, applicable to nature of goods being shipped ensuring all local laws and regulations have been adhered to.
• Billing: raising invoices ensuring that profit margins are managed.
• Processing supplier invoices.
• Advise the Head of Logistics of any potential issues or delays.
• Support the team with maintaining relationships with subcontractors and suppliers.
• Booking and manage shipments on Behalf of EBISS Inc and Ebiss GmbH

Skills & Experience

Essential

• At least 2 years previous experience of working in a freight team environment, with knowledge of the international transportation and logistics industry.
• Critical thinking to establish solutions for clients to solve their freight shipping issues.
• Be able to demonstrate good knowledge of UK and International customs requirements including home use, temporary imports and exports, ATA Carnet.
• Knowledge of raising shipping documents including AWB, BOL, courier shipments.
• A dedication to provide excellent customer service with a strong organisational skillset.
• High level of attention to detail and strong administrative skills who can work under pressure to strict deadlines.
• Ability to exercise commercial judgement.
• Excellent in problem-solving and decision making, professional and positive approach and self-motivated. A proactive can-do attitude and willingness to stay to get the job done.
• Flexibility, including occasional out-of-hours work, is essential to meet the needs of our customers.
• IT Skills: MS excel, Teams, Outlook and Calendars

This role may involve travel within the UK and overseas and flexibility in working different shifts patterns in line with USA and Asia time zones