Logistics & Customer Service Fulfillment Specialist

ADM; Saffron Walden; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Collaborative team environment

Job summary

A leading supplier of ingredients is seeking a Customer Service and Logistics Administrator in Saffron Walden. The ideal candidate will have over 3 years of experience in customer service or order fulfillment, ensuring smooth order processing and strong customer relationships. Responsibilities include order management, logistics coordination, and customer communication. Competitive salary and benefits offered.

Qualifications

• Proven experience in customer service or sales support (3+ years preferred).
• Strong understanding of logistics and supply chain processes.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Accurately enter and maintain sales orders.
• Monitor order progress through the lifecycle.
• Serve as the primary point of contact for customers.

Skills

Order fulfillment experience

Strong communication skills

Problem-solving abilities

Attention to detail

Microsoft Excel proficiency

Tools

ERP/order management systems

Microsoft Office

Job description

A leading supplier of ingredients is seeking a Customer Service and Logistics Administrator in Saffron Walden. The ideal candidate will have over 3 years of experience in customer service or order fulfillment, ensuring smooth order processing and strong customer relationships. Responsibilities include order management, logistics coordination, and customer communication. Competitive salary and benefits offered.