Logistics Customer Service Coordinator (12-Month Contract)

Adecco (Portugal); England; On-site; GBP 27,000 - 33,000; Full time

Job summary

Adecco Group UK & Ireland is seeking a proactive Customer Service Administrator to join a busy transport and logistics team in the United Kingdom. You will handle customer enquiries, coordinate bookings, and maintain records with accuracy and efficiency.

Working hours are 8.30am to 5.30pm, with a 12-month maternity contract. The role offers meaningful exposure to transport operations, strong organizational demands, and opportunities to develop in a fast-paced environment.

Qualifications

• Previous customer service and administrative experience.
• Strong organisational and communication skills.
• Excellent attention to detail.
• Ability to prioritise workload in a fast-paced environment.
• Good Microsoft Office skills, particularly Outlook, Excel, and Word.

Responsibilities

• Managing customer enquiries and operational communications.
• Processing bookings and maintaining accurate records.
• Liaising with drivers, depots, shipping lines, and planning teams.
• Resolving customer and operational queries.
• Updating customer portals and internal systems.
• Supporting the wider operations team with administrative tasks.

Skills

Customer service experience

Administrative experience

Organisational skills

Communication skills

Attention to detail

Tools

Outlook

Excel

Word

MS Office

Job description

Adecco Group UK & Ireland is seeking a proactive Customer Service Administrator to join a busy transport and logistics team in the United Kingdom. You will handle customer enquiries, coordinate bookings, and maintain records with accuracy and efficiency.

Working hours are 8.30am to 5.30pm, with a 12-month maternity contract. The role offers meaningful exposure to transport operations, strong organizational demands, and opportunities to develop in a fast-paced environment.