Logistics Customer Service Coordinator

Streamline Services Consultancy Limited; Stanford-le-Hope; On-site; GBP 27,000 - 33,000; Full time

Job summary

Streamline Recruitment is recruiting for a Customer Service Administrator to join a busy logistics operation in Stanford-le-Hope. You will coordinate bookings, maintain records and support daily transport activities.

You will communicate with customers, drivers and the operations team, handle enquiries, update portals and ensure information is accurate and timely. Immediate start offered with Monday–Friday hours 08:30–17:30 and a salary around £30,000 depending on experience.

Qualifications

• Experience in transport, logistics, shipping or container operations.
• Familiar with export documentation and shipping line bookings.
• Experience supporting a busy operations or customer service team.

Responsibilities

• Handle day-to-day enquiries from customers, drivers and colleagues.
• Coordinate export bookings and perform vessel/booking checks.
• Communicate with shipping lines and depot contacts to organise container movements.
• Monitor shared email inboxes and update customer systems.
• Check booking information and verify container details.
• Keep operational records and customer information up to date.
• Provide administrative support to planners, operators and drivers.
• Assist the team with general office and operational administration.

Skills

Transport logistics

Container operations

Export documentation

Job description

Streamline Recruitment is recruiting for a Customer Service Administrator to join a busy logistics operation in Stanford-le-Hope. You will coordinate bookings, maintain records and support daily transport activities.

You will communicate with customers, drivers and the operations team, handle enquiries, update portals and ensure information is accurate and timely. Immediate start offered with Monday–Friday hours 08:30–17:30 and a salary around £30,000 depending on experience.