Logistics Admin and Customer Service Coordinator

Streamline Recruitment; Stanford-le-Hope; On-site; GBP 27,000 - 33,000; Full time

Job summary

Streamline Recruitment is recruiting for a Customer Service Administrator to join a busy logistics operation in Stanford-le-Hope. You will coordinate bookings, maintain records and support daily transport activities.

The role requires experience in transport/logistics and export documentation, with typical hours Monday to Friday, 08:30-17:30. Salary circa £30,000 depending on experience.

Qualifications

• Experience within transport, logistics, shipping or container operations.
• Familiarity with export documentation, shipping line bookings or depot procedures.
• Previous experience supporting a busy operational or customer service department.

Responsibilities

• Handle day-to-day enquiries from customers, drivers, transport operators and internal colleagues.
• Coordinate export bookings and carry out vessel and booking checks.
• Communicate with shipping lines and depot contacts to help organise container movements.
• Monitor shared email inboxes and update customer systems and portals.
• Check booking information and verify container-related details.
• Keep operational records and customer information accurate and up to date.
• Provide administrative assistance to planners, operators and drivers.
• Help resolve queries and ensure relevant information is passed to the correct departments.
• Support the wider team with general office and operational administration.

Skills

Customer service

Job description

Streamline Recruitment is recruiting for a Customer Service Administrator to join a busy logistics operation in Stanford-le-Hope. You will coordinate bookings, maintain records and support daily transport activities.

The role requires experience in transport/logistics and export documentation, with typical hours Monday to Friday, 08:30-17:30. Salary circa £30,000 depending on experience.