Logistics Customer Service & Bookings Specialist

Streamline Services Consultancy Limited; Stanford-le-Hope; On-site; GBP 18,000 - 30,000; Full time

Job summary

Streamline Recruitment is seeking a Customer Service & Bookings Administrator to join a busy logistics team in Stanford‑le‑Hope. This 12-month maternity cover role focuses on customer account support, bookings, and invoicing, with price calculation and rate maintenance at its core.

The ideal candidate will have strong administrative skills, attention to detail, and experience in invoicing and account administration within logistics or transport sectors.

Qualifications

• Confident user of Microsoft Office, especially Excel.
• Strong numerical ability and attention to detail.
• Ability to work independently while contributing to a team.
• Experience in customer service, administration, accounts support, invoicing, transport or logistics.
• Familiarity with job costing, customer billing or account administration.

Responsibilities

• Calculate job charges and ensure additional costs are applied correctly.
• Review weekly RCNs, identify discrepancies and follow up where necessary.
• Check charges relating to wasted journeys and investigate any issues.
• Prepare and issue weekly invoices accurately and within required timescales.
• Handle credit requests and assist with invoice-related queries.
• Maintain customer rates, pricing details and account information.

Skills

Excel

Numerical ability

Independent worker

Customer service

Administration

Accounts support

Invoicing

Transport/logistics

Job costing

Customer billing

Tools

Microsoft Office

Job description

Streamline Recruitment is seeking a Customer Service & Bookings Administrator to join a busy logistics team in Stanford‑le‑Hope. This 12-month maternity cover role focuses on customer account support, bookings, and invoicing, with price calculation and rate maintenance at its core.

The ideal candidate will have strong administrative skills, attention to detail, and experience in invoicing and account administration within logistics or transport sectors.