Logistics Coordinator: Global Freight & Customer Solutions

Confidential; Redditch; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Healthcare cash plans

Life insurance

Flat management structure

Job summary

AMCO, based in Redditch, is seeking a proactive Logistics Coordinator to manage transport movements, customer requirements and cost-effective solutions. You will build strong relationships with customers and suppliers, track shipments and ensure accurate data handling to maximise profitability.

The role requires experience in freight logistics, strong communication, and the ability to prioritise in a fast-paced environment.

Qualifications

• Experience in transport and freight forwarding
• Strong customer service and communication
• Good organisational skills and deadlines
• High accuracy in data entry and documentation
• Proficient with computer systems
• Ability to resolve customer enquiries and escalate appropriately
• Understanding of transport planning and cost-effective solutions
• Commercial awareness and profitability focus
• Experience monitoring KPIs

Responsibilities

• Coordinate transport movements and load onto system
• Book and track shipments
• Quote EU and UK transport
• Manage customer enquiries and orders
• Source suppliers for transport
• Maintain system data and KPI monitoring
• Escalate issues to operations or accounts

Skills

Transport knowledge

Customer service

Organisation

Data entry accuracy

Systems proficiency

KPI monitoring

Communication skills

Tools

ERP system

Booking systems

WMS

Job description

AMCO, based in Redditch, is seeking a proactive Logistics Coordinator to manage transport movements, customer requirements and cost-effective solutions. You will build strong relationships with customers and suppliers, track shipments and ensure accurate data handling to maximise profitability.

The role requires experience in freight logistics, strong communication, and the ability to prioritise in a fast-paced environment.